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Support Services

 

CUSTOMER SERVICE DEPARTMENT

Contact Customer Service for help with merchant numbers, billing, statements, terminal batches, transaction amounts and merchant assistance.

E-mail : customercare@globalmerchantservices.com

SALES SUPPORT DEPARTMENT

Contact the Sales Support Office if you have an existing merchant account, or if you are a new merchant looking for service, merchant referrals, adding service to your existing account and purchases (credit card equipment, supplies and accessories.)

E-mail : sales@globalmerchantservices.com

TECHNICAL SUPPORT DEPARTMENT

Contact Technical Support for help with terminal downloads, terminal procedure questions, terminal power outage problems and broken or damaged terminals.

E-mail : technicalsupport@globalmerchantservices.com

AGENT SUPPORT DEPARTMENT

Contact Agent Support if you are an agent in need of assistance with merchant numbers, application status, merchant rate quotes, sales questions, lease funding, equipment pricing, residual reports or sales agent supplies.

E-mail : agentsupport@globalmerchantservices.com

HUMAN RESOURCES DEPARTMENT

Contact Human Resources for help for job openings internal and external, resume posting or becoming a Territory Manager, Account Manager, Affiliate Or Trade Association.

E-mail : humanresources@globalmerchantservices.com